FAQs

Welcome to Omabae Help & Support — your one-stop guide for everything about our products, orders, and services.

Here you’ll find quick answers to the most common questions.

If you still need help, our team is always happy to assist you!

ABOUT THE BRAND

1. What is Omabae?

2. How is Omabae different?

3. Are Omabae products safe?

4. Age touse our products?

5. Are your products safe during pregnancy or lactation?

6. Are the products unisex?

7. What is the shelf life?

8. How should I store Omabae products?

9. Are the products suitable for sensitive skin?

10. How can I do a patch test?

11. How can I view the full ingredient list?

12. Is there any referral points or discount? 

ORDER & SHIPPING

1. How do I place an order?

2. What is your cancellation policy?

3. Can I change my shipping address after placing the order?

4. I received a damaged product — what should I do?

5. I received a wrong or missing product!

6. My order shows “Delivered,” but I haven’t received it.

PAYMENT OPTIONS

We offer multiple secure payment methods: UPI, Net Banking, Credit/Debit Cards, and Cash on Delivery (COD).

My payment went through, but my order isn’t confirmed.

Please email us at support@Omabae.com with your payment reference or screenshot. We’ll verify and confirm your order right away.

1. How long does delivery take?

2. Can I get express delivery?

MISCELLANEOUS

1. How can I unsubscribe from Omabae’s newsletters?

2. Need help or have more questions?